Reference

How 7abe Handles Your Personal Information

Your account data — name, contact details, payment method records from bKash, Nagad or Rocket — is held by 7abe under a clear set of rules you can read and act on.

Transparent data collectionbKash, Nagad, Rocket payment records protectedYour right to access or delete dataBangladesh-region eligibility applies
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7abe How 7abe Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request your data, correct a record, or ask how a specific piece of information is used, our support team handles privacy queries directly. Raise your request through any of the channels below and we will respond with the relevant details for your account.

Team online

Live Chat

Start a chat from your account dashboard to raise a privacy query. A team member will confirm your identity before accessing any account data.

Email Support

Send a written privacy request to our support email. Include your registered phone number so we can locate your account records quickly.

In-Account Help Centre

Log in, go to Account Settings, then tap Help. From there you can flag a data concern and track the status of your request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at 7abe is not a single step — it is a set of layered practices that run from the moment you submit a deposit via bKash through to how long we keep your withdrawal history. Each layer is described below so you know exactly what is in place for your account.

Encryption in Transit

All data moving between your device and our servers is protected by SSL encryption. This applies to login sessions, payment confirmations and account profile updates.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time.

Data Retention and Deletion

Account records, including bKash and Rocket payment logs, are kept only as long as legally required or operationally necessary. Closed account data is anonymised on schedule.

Requesting Changes to Your Data

You have the right to access, correct or request deletion of your personal data. Contact our support team via live chat or email with your registered account details to begin the process.

Common Questions About Your Privacy at 7abe

These are the questions we hear most often about how 7abe handles personal data. If your question is not here, our support team can give you a direct answer tied to your specific account.

We collect your name, phone number, email address and payment method details — such as the bKash or Nagad number linked to your deposits. Device and session identifiers are also recorded for security purposes.

We do not sell your data. We share it only to process a payment — confirming a Rocket or Nagad transfer, for instance — or when disclosure is required under applicable law in your region.

We keep your records for as long as your account is active and for the period required by our legal obligations afterward. Once that period ends, data is deleted or anonymised.

Yes. Contact our support team via live chat or email with your registered phone number. We will verify your identity and then provide a summary of the personal data we hold on your account.

Log in, go to Account Settings and tap Help, or send a written request to our support email. We will confirm the deletion once any legal retention requirements on your account are met.

Payment transaction data is stored in encrypted form and accessed only to verify deposits and process withdrawals. We do not store your mobile wallet PIN or full account credentials.

We use session cookies for login continuity and analytics cookies to improve site performance. You can adjust or block cookies through your browser settings; some features may function differently if cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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