Reference

Terms Conditions That Govern Your 7abe Account

These terms set out the rules between you and 7abe when you open an account, make deposits through bKash, Nagad, or Rocket, and access any part of the lobby.

Account Holder ResponsibilityWallet Deposit RulesEligible Regions OnlyAccount Verification RequiredBangladesh Access Conditions
7abe Terms Conditions That Govern Your 7abe Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account or a transaction made through bKash, Nagad, or Rocket, our support team handles terms-related queries directly. Raise your concern through the channel that suits you and we will respond with reference to the relevant clause.

Live Chat Reach our support team through the live chat window in your account dashboard for real-time help on any terms or account query.
Email Support Send a detailed account query to our support address. Include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account quickly.
Account Help Centre The Help Centre inside your account lists common terms questions with clause references, covering deposits, withdrawals, and account suspension conditions.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We take the security of your account and the accuracy of these terms seriously. Here is how we manage the key areas that affect you directly.

Account Verification

We verify your identity before processing withdrawals. You will be asked to confirm the mobile wallet — bKash, Nagad, or Rocket — registered to your account as part of this step.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of the data we hold by contacting support.

Cookie and Session Use

We use session cookies to keep your account login active and to remember your lobby preferences. You can manage cookie settings through your browser, though some account functions require them.

Requesting Changes

To update your registered contact details or wallet number, submit a verified request through the Help Centre. Changes to payment details require re-verification before they take effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on 7abe. By registering, you confirm you have read them and that access is lawful in your region under local Bangladesh law or wherever you are located.

We will notify you before any material change takes effect, using the contact details on your account. Continuing to use the platform after that notice counts as your acceptance of the updated terms.

Funds in your account wallet — whether deposited via bKash, Nagad, or Rocket — are held securely during any suspension. Release is subject to our verification process and the outcome of the review.

Contact support through live chat or email with your registered wallet number and the transaction reference. We will review the relevant clause and respond with a resolution path within our standard handling period.

Yes. Where any clause conflicts with applicable law in Bangladesh or your eligible region, local law takes precedence. These terms do not grant rights that local law does not permit.

We keep your data while your account is active and for a period after closure as required by law. Contact support to request a summary of what we hold on your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.